This is an interesting approach to help people
focus on being responsible for your actions. While I like his simple
questions, it is still very important for the person to feel
heard and understood. THE TOOL BOX approach recommends listening to
the story first, getting as much information as possible and then asking
the clarifying questions. Check out chapter 3 Nuts and Bolts.http://geniusinchildren.org/2010/02/18/taking-responsibility/
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